je772's Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how je772 collects, uses, and protects your data.
1. Introduction and Scope
je772 ("we", "our", or "platform") is a safe and reliable online casino and sports betting service operating for players in Bangladesh. We always treat the privacy of your personal information as our highest priority.
This privacy policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your data. By using je772's website and related services, you are considered to have agreed to the terms of this privacy policy.
This policy applies to all registered users of je772, prospective users, and any person who visits our site. If you disagree with any part of this policy, please stop using our services or contact us.
2. What Information We Collect
je772 only collects information that is needed to operate our services properly, verify your identity, and maintain a secure environment. The types of information collected are as follows:
2.1 Registration and Identity Information
- Full name
- Date of birth (for age verification — for those aged 21 or above only)
- Email address
- Mobile number
- Residential address
- Nationality
2.2 Financial and Payment Information
- bKash, Nagad, Rocket, Upay, or bank account number (for deposit and withdrawal verification only)
- Transaction history — deposits, withdrawals, and bonus activity
- Copy of national ID card or passport (where applicable during the KYC process)
2.3 Usage and Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Session duration and pages visited
- Data obtained from cookies and similar tracking technologies
- Gaming activity and betting history
2.4 Communication Information
If you contact us via our 24/7 live chat support or by email, the content of that conversation, the time, and your identity information may be stored. This helps us improve the quality of our service.
3. Purpose of Information Use
je772 uses the information we collect for the following purposes only. Your information is not used for any purpose beyond these.
Your information is used for registration, login, identity verification, and account security.
To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
To detect and prevent suspicious activity and ensure the security of the platform.
To provide fast and effective responses to your questions, complaints, and support requests.
To analyze usage patterns and improve our gaming experience, payment methods, and overall service.
To monitor your gaming behavior, identify potential risk of harm, and provide support.
4. Cookies and Tracking Technologies
je772 uses cookies and similar technologies. Cookies are small text files stored in your browser that help remember your identity on future visits.
4.1 Types of Cookies We Use
- Essential cookies: For managing login sessions and ensuring security. These cannot be disabled.
- Functional cookies: To remember your preferences (such as language settings).
- Analytics cookies: To collect site usage statistics and improve our service.
4.2 Cookie Control
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect some platform functionality and may cause login issues.
5. Sharing Information with Third Parties
je772 does not sell or rent your personal information to any third party. However, information may be shared with the following parties in certain circumstances:
5.1 Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment provider.
5.2 Technology and Service Partners
Limited information is shared with game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), security technology specialists, and cloud service providers for operational purposes. These partners are contractually bound to protect privacy.
5.3 Legal Obligations
Required information may be provided in response to court orders, lawful requests from government authorities, or to meet legal obligations. In such cases, only the minimum necessary information is supplied.
5.4 Corporate Changes
In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new ownership. We will notify you in advance of such an event and update this privacy policy.
6. Data Security Measures
je772 uses industry-standard security technologies to keep your personal and financial information secure. The key components of our security framework are:
- SSL Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
- Data Encryption: Sensitive stored data (particularly payment-related data) is protected by strong encryption algorithms.
- Access Controls: Only authorized staff are granted limited access to your information, and only as needed for specific tasks.
- Regular Security Testing: Our systems undergo regular security audits and penetration testing.
- Two-Factor Authentication (2FA): An additional layer of security is available for your account.
- Firewall and Intrusion Detection: Automated threat detection systems are active at the server and network level.
While we make every effort to protect your information, no method on the internet is 100% secure. We therefore advise you to use a strong password and never share your account details with anyone else.
7. Data Retention Period
je772 does not retain your personal information longer than necessary. The following factors are considered when determining the retention period:
- Active accounts: All relevant information is retained for as long as the account remains active.
- After account closure: Certain information may be retained for a further period to meet legal and regulatory obligations.
- Financial transaction records: Transaction records may be retained for an extended period to prevent financial irregularities and fraud.
- Customer service records: Your previous communication history is retained to enable better service in the future.
Once the necessary period has passed, your personal information is securely deleted or made anonymous through an anonymisation process.
8. Your Rights
As a user of je772, you have the following rights over your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information contains any errors or is incomplete, you may request a correction.
In certain circumstances you may request that your personal information be deleted, though complete deletion may not be possible where legal obligations apply.
You may object to your information being processed for certain purposes, particularly in the case of marketing communications.
You may request that your information be provided directly to you in a structured digital format.
In certain circumstances you may request that processing of your information be kept restricted.
To exercise any of the above rights, please contact our support team via live chat or email. We will act on your request as quickly as possible.
9. Protection of Minors
je772 strictly prohibits registration and use of the platform by anyone under the age of 21. We do not intentionally collect personal information from any minor.
Age verification steps are taken at the time of registration. If we become aware that a user is under the age of 21, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please contact us immediately.
10. Changes to the Policy
je772 may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:
- For significant changes, a notification will be sent to the email registered to your account.
- The date of the most recent update will always be displayed at the top of this page.
- After significant changes, you may be asked to accept the new policy on your first login.
If you continue using je772 after a revised policy has been published, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our team is always ready to help you.
Email: [email protected]
Live Chat: 24/7 support in Bengali is available
We aim to respond to your privacy-related requests as quickly as possible.
For more information, visit our About Us, Terms and Conditions, and Responsible Gaming pages.