je772 Terms and Conditions

je772 is an online casino and sports betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and je772 ("Platform", "we", "our"). By visiting the website, creating an account, or using any service, you are considered to have fully accepted these Terms.

We reserve the right to change or update these terms and conditions at any time. Updated terms will take effect from the date they are published on the website. It is your responsibility to visit this page regularly to stay informed of the latest terms.

To use the je772 platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age ("for ages 21 and above only").
• You must be a resident of Bangladesh and have the legal right to use this service.
• You must not have had any previous je772 account suspended or closed.
• All information you provide must be true, accurate and complete.
• You must confirm that you are participating on this platform of your own free will.

3.1 Account Creation

Each user may create only one account. If the same person operates multiple accounts, all accounts will be permanently closed and associated funds may be forfeited.

3.2 Accuracy of Information

All information provided at registration — name, mobile number, date of birth — must be accurate. je772 may request identity verification documents at any time as part of the verification process.

3.3 Account Security

• Your login credentials (username and password) must be kept strictly confidential.
• You must not allow any third party to access your account.
• If you suspect unauthorised access, notify our support team immediately.
• The account holder is responsible for all activities carried out through the account.

3.4 Right to Close Accounts

je772 reserves the right to suspend or close an account without prior notice in the following cases: fraudulent activity, breach of terms, use of a false identity, or any attempt to compromise platform security.

All financial transactions on je772 are conducted in Bangladeshi Taka (BDT / ৳). The following payment methods are supported:

4.1 Deposit Terms

• The payment account used must be registered in the name of the registered user.
• Deposits made through third parties are strictly prohibited.
• je772 may request additional documents to verify suspicious transactions.

4.2 Withdrawal Terms

• All applicable wagering requirements must be completed before submitting a withdrawal request.
• Withdrawals may only be made using the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• je772 reserves the right to hold any withdrawal request if fraud is suspected.

5.1 General Bonus Rules

• Each bonus offer has its own validity period and terms — the terms stated on the offer page apply.
• A user may not claim the same bonus more than once.
• If bonus abuse or manipulation is suspected, the relevant bonus and winnings will be cancelled.
• je772 reserves the right to modify, suspend or cancel any bonus offer.
• Attempting to claim bonuses from multiple accounts may result in all associated accounts being closed.

je772 offers slots, live casino, sports betting and other gaming products. All games are conducted fairly and transparently.

6.1 Bet Validity

• Only bets that have been properly placed and confirmed by the system will be considered valid.
• Bets placed due to a technical error may be cancelled.
• For sports betting, if an account is closed or restricted before results are announced, the bet will be considered void.

6.2 Prohibited Activities

• Using any software, bots or automation tools to play games is strictly prohibited.
• Any attempt to manipulate game outcomes is a punishable offence.
• Colluding with other users to exploit the platform is prohibited.
• Money laundering or transacting with funds from illegal sources is strictly prohibited.

6.3 Technical Issues

If a game is left incomplete due to a network disconnection or technical error, je772 will make a decision based on system logs. je772's decision on such matters is final.

je772's VIP program has 5 levels in total. Weekly cashback benefits are available at each level:

7.1 VIP Terms

• VIP level is determined based on the user's playing pattern and regularity.
• Cashback is calculated weekly and credited to the account at a scheduled time.
• VIP benefits are personal and may not be shared with others.
• je772 reserves the right to cancel VIP membership in the event of a policy breach.

je772 places the highest importance on protecting your personal information. Our platform uses SSL encryption and modern cybersecurity measures.

• Your personal information will be used only for the purpose of providing services.
• Information will not be transferred to third parties except where required by law.
• The full privacy policy is available on our Privacy Policy page.
• Please read the privacy policy for details about our cookie policy.

je772 believes that gambling is a form of entertainment — not a way to earn income. We encourage all players to gamble responsibly.

• The option to set your own deposit limits is available on our platform.
• You can temporarily suspend your account at any time if you feel it is necessary.
• If you notice signs of gambling addiction, contact our support team immediately.
• Visit our Responsible Gaming page for detailed guidance.

10.1 Service Availability

je772 always strives to provide uninterrupted service, however the service may be temporarily unavailable due to maintenance, upgrades or unexpected technical reasons. je772 bears no liability for compensation in such cases.

10.2 Third-Party Content

Our platform features games from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). je772 is not directly responsible for issues arising from their services.

10.3 User Responsibility

• You are solely responsible for keeping your account login information secure.
• Ensuring the security of your internet connection and device is your responsibility.
• je772 is not liable for any financial loss resulting from use of the je772 platform.

11.1 Changes to Terms

je772 reserves the right to change these terms and conditions at any time. Updated terms will take effect from the date they are published on the website. Continued use of the platform after changes have been made will be taken as acceptance of the new terms.

11.2 Termination of Agreement

You may request to close your account at any time through our support team. After account closure, any available funds (provided there are no pending wagering requirements) will be returned to the registered payment method.

If you have any questions or complaints about these terms and conditions, please contact us. We review all complaints properly and aim to provide a resolution promptly.

12.1 Complaint Process

• First, contact our support team directly.
• An initial response will be given within 7 business days of submitting your complaint.
• Complex matters may require additional time — in that case, you will be informed.
• Our decision will be considered final and binding.

For more information, visit our FAQ page, About Us and Responsible Gaming page.